What is BasecampTM?
Basecamp is a web-based tool that lets multiple parties manage and track projects. It is your central clearinghouse for project related information. Dielectrics will issue login information on an as-needed basis.
Data is backed up nightly and written to multiple disks instantly. The service provider can perform full backup recovery in the event of a system-wide emergency. Their hardware is also fully redundant so even if one disk or server fails nothing will be lost and the system will not go down. The uptime is over 99%.
The service provider take all reasonable precautions to keep your information safe and secure. Their state-of-the-art redundant server cluster is hosted and professionally managed by Rackspace, a recognized leader in high-end hosting. You can read about their Zero-Downtime network and data center or take a virtual tour of their data center to learn about physical security, power backup, and network routing equipment. They also use Amazon's S3 storage technology to store and serve uploaded files.